BigCommerce vs Shopify: Which E-commerce Platform is Better in 2024?

BigCommerce vs Shopify: Complete Comparison

Choosing between BigCommerce and Shopify for your e-commerce platform needs? This comprehensive comparison guide breaks down everything you need to know to make the right decision for your business.

Quick Overview

Feature	BigCommerce	Shopify
Best For	Ease of use, beginners	Customization, developers
Pricing	$$	$-$$$
Learning Curve	Low	Medium-High
Scalability	Good	Excellent
Support	24/7 Support	Community + Paid

What is BigCommerce?

BigCommerce is an e-commerce platform designed for fast-growing and enterprise businesses.

BigCommerce Pros

• No transaction fees
• Built-in features
• B2B capabilities
• Multi-channel

BigCommerce Cons

• Fewer themes
• Complex interface
• Annual sales limits

What is Shopify?

Shopify is the leading hosted e-commerce platform for businesses of all sizes.

Shopify Pros

• Huge app store
• Easy to use
• Beautiful themes
• Great support

Shopify Cons

• Transaction fees
• Apps add up
• Limited customization

Feature Comparison

Ease of Use

BigCommerce: Generally more user-friendly with intuitive interface and guided setup process. Ideal for beginners and non-technical users.

Shopify: Offers more flexibility but requires technical knowledge or developer assistance for advanced customization.

Customization & Flexibility

BigCommerce: Provides good customization within its ecosystem. Some limitations on deep customization.

Shopify: Highly customizable with access to source code. Virtually unlimited flexibility for developers.

Pricing & Total Cost

BigCommerce: Predictable monthly pricing with most features included. Additional costs for premium themes/apps.

Shopify: Lower initial cost but expenses can add up with hosting, plugins, and development.

Performance & Scalability

BigCommerce: Managed infrastructure ensures consistent performance. Scales well for most businesses.

Shopify: Performance depends on hosting choice and optimization. Can scale to any size with proper setup.

Support & Community

BigCommerce: Official support team available 24/7. Extensive documentation and help center.

Shopify: Large community with forums, tutorials, and third-party resources. Paid support available.

When to Choose BigCommerce

Choose BigCommerce if you:

• Want a quick, hassle-free setup
• Prefer predictable monthly costs
• Don't have technical expertise or developer access
• Need reliable, managed hosting included
• Want official support available 24/7
• Are running a small to medium-sized operation

When to Choose Shopify

Choose Shopify if you:

• Need maximum customization and flexibility
• Have technical expertise or developer resources
• Want full control over your data and hosting
• Are planning significant scale or complex features
• Prefer open-source with no vendor lock-in
• Have specific requirements that need custom development

Our Recommendation

For beginners and small businesses: BigCommerce offers the easiest path to getting started with minimal technical requirements.

For growing businesses with custom needs: Shopify provides the flexibility to build exactly what you need as you scale.

For enterprises: Either can work depending on your technical resources and specific requirements. Consider consulting with experts.

Need Help Deciding?

Still unsure which e-commerce platform solution is right for your business? Contact Velocitia for a free consultation. Our team has experience implementing both BigCommerce and Shopify and can help you make the best choice for your specific needs.

We'll assess your requirements, budget, and goals to recommend the optimal solution for your business.